Small businesses and their IT questions

We know lots of people have questions on all things techie so we were delighted to support a Twitter Derbyshire Hour with their follower’s questions.

Here’s a roundup of what we talked about:

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Q1 – I’ve never thought about using Cloud apps for my business, so have no idea how they can help me. What are the top benefits?

A1 – Definitely the tip-top benefit is that most services out there like Microsoft 365 are setup using the apps you already know like Outlook, Word, PowerPoint, Excel etc. But has a maintenance free, ‘Work Anywhere’ setup, without having to have a PhD in computers!

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Q2 – Spam e-mails are getting more convincing these days. What should I be on the lookout for to help identify these dodgy e-mails?

A2 – One rule I always say in getting dodgy e-mails. ALWAYS check who it is from. If you’re not expecting an e-mail from the named person, or the address just doesn’t look right… don’t take any chances! Sounds a bit “tin-foil hat” but I can’t stress enough that it’s better safe than sorry!

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Q3 – I have to ask…in a single Tweet…can you let us know…what IS a Spundle!?

A3 – Ooh, well I should direct you to a video I made that you can watch here https://youtube.com/watch?v=Qid04lbCdnM

A SPUNDLE is simply combination of SpudIT and IT Bundle; It covers not just your IT support, but the software every business needs on a day to day basis to run and stay secure

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Q4 – How are you working with your clients at the moment given that face-to-face meetings are a bit of a problem still?

A4 – Now I love a good meeting in person, but because of lockdown or general restrictions. or recently working companies abroad. I am a #MSTeams advocate for sure. Using the video function, but then linking up shared files, and a quick chat, makes it SO easy.

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We’re always happy to ask questions, you can ask them to us via Twitter, Facebook or LinkedIn (make these urls to business sites to click on)